Solving old problems often requires looking at things through a new lens. In Episode 58, we examine employee workloads, productivity, revenue, burnout, and turnover through the unique lens of Benchmark Sixty Founder and CEO Jim Taylor, who’s company is revolutionizing the restaurant industry with metrics and KPIs sure to make you rethink things in your own business.

Episode Timeline

• 5:44 How to use productivity to combat rising costs
• 11:15 The optimal productivity zone
• 15:37 When retention is reactive
• 22:12 How to use productivity to become more profitable
• 31:50 Workload's effect on retention